Returns & Exchanges
At Nishman Pakistan, we strive to ensure your grooming experience is flawless, allowing returns or exchanges for damaged or incorrect items within 7 days of delivery. For hygiene reasons, all beauty and personal care products must be returned in their original, unopened packaging.
Initiate Your Request
Contact our dedicated customer support team via WhatsApp or email with your order number and clear photos of the product you wish to return.
Verification Process
Our quality assurance team will review your request within 24-48 hours to ensure the item meets our return eligibility criteria.
Secure Packaging
Once approved, carefully pack the items in their original Nishman branding to prevent damage during transit back to our warehouse.
Refund or Replacement
After receiving and inspecting the returned goods, we will process your replacement or issue a refund to your original payment method or bank account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing